According to the Centers for Disease Control and Prevention, the novel coronavirus, better known as COVID-19, is a respiratory illness that can spread from person to person. The virus was first identified during an investigation into an outbreak in Wuhan, China.
2. Is Bahamas Paradise Cruise Line currently sailing to the Bahamas?
Over the past few weeks, we’ve continued preparations to return to Grand Bahama Island while keeping an eye on the overall landscape. Unfortunately, given the recent spike in COVID-19 and new restrictions from the Bahamas requiring travelers to present a negative swab test prior to entry, we have no choice but to further postpone our sailing schedule. The safety and wellbeing of our guests and crew are of utmost importance, and as such, our current plan is to resume cruises on October 1, 2020.
3. What if my cruise is booked on a canceled sailing? Who can I speak with to find out more information about rescheduling?
We are in communication with all guests booked on a canceled sailing, as well as with our travel advisor partners, who have a variety of options available to them under our recently updated Sail with Ease Policy.
Two-night cruise and Cruise & Stay guests who are booked on a canceled sailing will receive a 125% Future Cruise Credit to reschedule their cruise to a future date. The credit is valid until December 31st, 2021. We understand that this situation is fluid, so we are encouraging guests to take advantage of the FCC and sail with us at a later date. However, if you would like a refund, you are entitled to 100% of the two-night cruise or Cruise & Stay fare paid, plus taxes, fees, and any pre-paid amenity or package. Please know we are working to issue all refunds as quickly as possible. Due to the current situation, you can expect to receive a refund 90 days after advising us of your wish to cancel. Thank you for your patience.
For questions, please call 800-374-4363. We look forward to getting back to business as usual and welcoming travelers onboard soon!
4. Is there anything I can do to protect myself and loved ones from the novel coronavirus?
While Bahamas Paradise Cruise Line is taking the necessary measures to our crew and future passengers from this virus, we cannot replace the responsibility that each individual has to keep themselves and their loved ones safe. Here are a few daily preventative measures to protect you from this or any virus:
Wash your hands with soap and water for at least 20 seconds – especially if your hands are visibly dirty.
If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
Avoid touching your eyes, nose, and mouth with unclean hands.
Avoid close contact with people who are currently sick or stay home when you are sick.
Cover your cough or sneeze with a tissue and then dispose of it immediately.
Frequently clean and disinfect objects and surfaces that you may touch or use daily.
5. How is Bahamas Paradise Cruise Line ensuring the safety of their guests and crew once operations resume?
We understand that our customers may have some reservations or concerns about future travel. In addition to our already stringent safety and cleanliness practices, from embarkation to disembarkation, we are implementing several additional preventative measures moving into the future. This includes, but not limited to, boarding and cabin capacity control, as well as an all-new two-step sanitization process, to ensure that our guests and crew remain healthy and safe while cruising with us. For details on our new health and safety protocols, visit our website at
6. Where can I go to check the status of the novel coronavirus and affected areas?
For the latest on the virus and where current cases are located, please visit the Centers for Disease Control and Prevention’s website at www.CDC.gov/coronavirus/.