Service

We’re Here For You

Bahamas Blog > Service > We’re Here For You
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Without the stellar service of our excellent employees we wouldn’t be Bahamas Paradise Cruise Line. Our first line of superior service for your trip from the Port of Palm Beach to Grand Bahama Island and everything in between begins with the many staff members that are eager and well equipped to make your trip stress free and the most memorable yet, from the sommelier who will help pair your wine with your meal to housekeeping, our crew is here to help in any way possible, this cruise is for you to enjoy with your friends, family, or as a solo traveler, and we want you to return from paradise with nothing but the best experience, a sense of rejuvenation and a ton of amazing memories. Your vacation is meant to be stress-free and fun and we alleviate that stress by assisting you in any way possible.

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Let’s highlight some of the important services provided to you that will assist you in making your getaway fantastic!

Excursions: Are you not sure what excursions we have? What excursions best suit the needs of your group or yourself? Are they kid friendly? What restrictions do they have? So many questions go into planning such events; we can help you pick that perfect excursion! All you need to do is stop by the excursion desk in the terminal or onboard and one of our crew members will be more than happy to assist you in getting that done.

Kids Programs: Is the cruise kid friendly? Will the kids have fun and be in a safe environment? We want to take that worry away and the answer is YES to those questions. The kids’ programs offer non-stop entertainment for our young cruisers and it’s complimentary! Our kids’ programs are completely supervised by trained youth counselors, organized by age groups with a lot of interactive activities that will keep the kids entertained and happy. We also have the Jr. Chef program, this is for our older kids, and it gives them the opportunity to make a special treat with one of the chefs.

Concierge:  You have a question? We have the answer, let out concierge be of assistance, and this is what they are here for, to help you with your wants and needs. However, if you’d like your cruise experience to have that extra something and want to enhance your getaway with some exclusive perks, you may want to consider The Concierge Package, it’s the ultimate VIP experience for your two-night getaway that will give you special access to a vast amount of benefits. Be sure to check out The Concierge Package to see all the amazing benefits the VIP experience will get you.

Room Service: Are you hungry? Just want to relax in your room and eat in? Then don’t hesitate to call in some room service for some delectable bites right at your door, you can have a full meal or just a snack, whatever your preference is, we have you covered. We have a menu for your convenience in your room and cabin service is available 24 hours a day, be sure to check The Bull section of the menu if you’re craving a gourmet burger. Also, don’t forget, if you need some extra towels and/or blankets, housekeeping or the Stateroom Steward will be glad to assist you.

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It goes without saying that superb customer service will enhance your trip. We want you to relax and be worry free on your getaway, so let us do the worrying for you, let us do the planning for you, and let us make your vacation that much better. Please don’t hesitate to contact us with any of your wants and needs, that’s what we are here for.